Terms of Service (English)
Effective: 2026-10-10 · Operator: Ganachain (sole proprietor, Republic of Korea; the "Company") · Service: ahro · Contact: admin@ganachain.xyz
Free public beta notice. ahro is currently offered as a free public beta. Before the Company starts any paid service, it will announce the fees and conditions in advance and obtain the user's separate consent under Article 7.
Article 1 (Purpose)
These Terms set out the conditions and procedures for using the service "ahro" that the Company provides at ahro.ai and its subdomains, and the rights, obligations and responsibilities of the Company and users.
Article 2 (Definitions)
- "Service" means the business-document tool the Company provides and all features that come with it.
- "User" means a person who agrees to these Terms, creates an account and uses the Service.
- "Account" means a user's access credential identified through Google sign-in.
- "Content" means files, instructions, conversation history and outputs that a user uploads to or creates with the Service.
- "Credits" means the usage unit deducted according to the amount of use of the Service.
Article 3 (Posting and amendment of the Terms)
- The Company posts these Terms so that they can be reached from the initial screen of the Service.
- The Company may amend these Terms to the extent that doing so does not violate applicable law. When amending them, the Company states the effective date, the reasons and the text before and after the change, and announces the amendment from 7 days before the effective date; amendments that are unfavourable to users or material are announced from 30 days before the effective date and also notified to the account email.
- Where the Company has clearly stated in the announcement or notice that "a user who does not express refusal by the effective date is deemed to have agreed" and the user expresses no refusal, the user is deemed to have agreed to the amendment. A user who does not agree may terminate the agreement.
- Matters not covered by these Terms follow applicable law and commercial practice, and where the meaning of a provision is unclear it is interpreted in favour of the user. Personal information is processed under the Privacy Policy.
Article 4 (Formation of the agreement)
- The agreement is formed when the user agrees to these Terms and the Privacy Policy and completes sign-in with a Google account.
- The Service may be used by persons aged 19 or older. If the Company learns of use by a person under 19, it terminates the account and destroys the related information.
- The Company may refuse a sign-up, or restrict use afterwards, where the account was created in another person's name or with false information, where a person whose agreement was terminated under Article 13 signs up again, or where acceptance is impracticable for technical or legal reasons.
Article 5 (Account management)
- Users may not share an account with others or transfer or lend it.
- The account holder is responsible for activity carried out through the account, except unauthorised use attributable to the Company.
- Users must notify the Company immediately at admin@ganachain.xyz on learning of unauthorised use of their account.
Article 6 (Provision of and changes to the Service)
- The Company provides the features described in the Service and at
ahro.ai, such as writing and editing documents on the user's instructions and recognising and converting documents. Supported file formats and usage limits are described in the Service. - Because the Service is offered as a free public beta, features may be added, changed or discontinued, or temporarily suspended. The Company endeavours to announce in advance changes that affect users and scheduled maintenance; where urgent failure recovery or security measures are needed, it acts first and informs users afterwards.
- The Company may temporarily suspend all or part of the Service in the event of outages of external providers, force majeure such as natural disasters, or requirements of law or of government authorities.
Article 7 (Credits and transition to paid service)
- During the free public beta the Company grants, at no charge, the quantity of credits it sets. The quantity and the expiry date are shown on screen at the time of the grant.
- Credits are deducted when the Service is used, and the basis of deduction is shown in the Service. If credits run short, a new job may not start or a running job may stop.
- Credits are not money and cannot be exchanged for cash or transferred to another account. Expired credits are not restored.
- If the Company starts a paid service, it will announce the fees, payment methods and refund conditions in advance and obtain the user's separate consent. No fee is charged to a user who has not consented.
Article 8 (Users' Content)
- Ownership and intellectual property rights in Content belong to the user.
- The Company stores, copies, processes and transmits Content only to the extent needed to perform the job the user requested and to store and deliver its result.
- The Company does not use users' Content to train AI models.
- Users must hold the rights needed for their Content and must not upload or create Content that infringes another person's rights. If a rights holder reports an infringement, the Company may restrict access to that Content and inform the user.
- The Company recommends that users also keep copies of important material outside the Service.
Article 9 (External API keys)
- A user may register and use an API key of an external AI model provider issued in the user's own name, and may delete a registered key at any time.
- Charges billed by the provider for use of the key and compliance with the provider's terms of use are the user's responsibility. Using an external API key does not remove the credit deduction for use of the Service.
Article 10 (Prohibited conduct and restriction of use)
- Users must not do the following: violate the law or infringe another person's rights · access or attempt to access another person's account or data · circumvent the security or usage limits of the Service, or upload malicious code · place excessive load on the Service or interfere with its operation · resell the Service or provide it to third parties without authority · register another person's API key without authority · create several accounts in order to obtain free credits.
- If a user breaches these Terms or the law, the Company may restrict use of the Service or suspend the account, and informs the user of the reason and how to object. Where an urgent security measure is needed, the Company acts first and informs the user without delay.
- A user may object to admin@ganachain.xyz within 14 days of the date of the notice, and the Company communicates the result of its review.
Article 11 (Intellectual property)
- Rights in the Service and its name, logo, interface, software and document conversion engine belong to the Company or to those who licensed them to the Company.
- The Company grants users only a non-exclusive, non-transferable right to use the Service under these Terms. Users may not copy, modify, reverse engineer or redistribute the Service or the engine, or present it to third parties as if it were their own service.
- Embedding the engine in one's own products or redistributing it requires a separate licence agreement with the Company. Third-party software included in the Service follows its own licence conditions.
Article 12 (AI output and limitation of liability)
- Output of the Service is generated by AI and may contain errors or omissions. Users must review output before using it, and output does not replace the judgement of legal, tax, medical, financial or other professionals.
- The Company does not warrant the accuracy or completeness of output, its fitness for a particular purpose, or uninterrupted provision of the Service. This does not exclude the Company's liability for the features and quality it has advertised.
- Where the Company or a user causes loss to the other party by breaching these Terms, that loss is compensated.
- Absent intent or negligence, the Company is not liable for the following loss: force majeure such as natural disasters · causes attributable to the user · outages of external providers occurring despite the Company's reasonable care · loss enlarged because the user did not keep copies of important material · loss from using output without review.
- Absent intent or gross negligence on the part of the Company, the Company's liability is limited to the greater of the amount the user paid the Company in the 12 months preceding the day the loss arose and KRW 100,000, and the Company is not liable for indirect loss, special loss or lost profits except where it knew or could have known of the circumstances. Where mandatory law applicable to consumers provides otherwise, that law applies.
Article 13 (Termination and discontinuation of the Service)
- Users may request termination of the agreement (closure of the account) at any time by email to admin@ganachain.xyz. After confirming that the requester is the account holder, the Company closes the account and handles the data under the Privacy Policy. After termination the remaining credits and files can no longer be accessed.
- The Company may terminate the agreement where a user does not remedy a breach under Article 10 within the period stated in the notice, repeats the same breach, or where the account can no longer be maintained under the law, and informs the user of the reason.
- To discontinue the whole Service, the Company gives notice at least 30 days before the discontinuation date and keeps files downloadable until that date.
Article 14 (Dispute resolution, governing law and jurisdiction)
- Users may submit complaints and disputes to admin@ganachain.xyz, and the Company handles them without delay and communicates the result. Where the matter is not resolved, users may apply for dispute mediation to the Korea Consumer Agency, the Content Dispute Resolution Committee or similar bodies.
- The laws of the Republic of Korea apply to these Terms and to use of the Service.
- Lawsuits between a consumer user and the Company fall under the exclusive jurisdiction of the district court for the user's address at the time the action is brought; if there is no address, the place of residence; and if neither is clear, the Civil Procedure Act applies. These Terms contain no arbitration clause and no class-action waiver.
Supplementary Provisions
- These Terms take effect on 2026-10-10 and replace the previous beta version (effective 2026-10-06).
- The Company's business information is as follows, and the same information is shown at the bottom of the
ahro.aiinitial screen.
| Item | Value |
|---|---|
| Trade name | Ganachain (가나체인) |
| Representative | Jaeho Choi |
| Mail-order business registration | Exempt (proviso to Article 12(1) of the E-Commerce Act) |
| admin@ganachain.xyz | |
| Hosting service provider | Cloudflare, Inc. |